Cookie Policy
How we use cookies and similar technologies on our platform.
1. Introduction
This Cookie Policy explains how NexusRMS Limited (Company No. 16170889) ("we", "us", "our") uses cookies and similar technologies when you visit our website or use our Service. This policy should be read alongside our Privacy Policy.
2. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.
Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" cookies (deleted when you close your browser).
3. Categories of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the Service to function properly. Without them, you would not be able to use core features such as logging in or maintaining your session. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
nexusrms_session | Maintains your authenticated session | Session |
XSRF-TOKEN | Security protection against cross-site request forgery attacks | Session |
remember_token | Maintains persistent login if "Remember Me" is selected | 30 days |
cookie_consent | Stores your cookie preferences | 1 year |
3.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Purpose | Duration |
|---|---|---|
theme_preference | Stores your dark/light mode preference | 1 year |
sidebar_collapsed | Remembers sidebar display state | 1 year |
locale | Stores your language preference | 1 year |
timezone | Stores your timezone preference | 1 year |
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our website and Service, allowing us to improve user experience and identify issues.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_plausible | Plausible Analytics | Privacy-friendly website analytics (no personal data) | 1 year |
Note: We use Plausible Analytics, a privacy-focused analytics service that does not use cookies to track individuals and is fully GDPR compliant.
3.4 Marketing Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_fbp | Meta (Facebook) | Advertising measurement and optimization | 90 days |
_li_id | B2B advertising measurement | 2 years |
4. Your Cookie Choices
When you first visit our website, you will be presented with a cookie consent banner where you can choose your preferences:
- Accept All Cookies: Enable all cookie categories
- Essential Only: Only strictly necessary cookies
- Customize: Select which categories you consent to
4.1 Updating Your Preferences
You can change your cookie preferences at any time by:
- Clicking the cookie settings icon in the website footer
- Going to Account Settings → Privacy Preferences
- Clearing your browser cookies and revisiting the site
4.2 Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Delete individual or all cookies
- Block cookies from specific or all websites
- Block third-party cookies
For information on managing cookies in specific browsers:
5. Similar Technologies
In addition to cookies, we may use similar technologies:
- Local Storage: Used to store larger amounts of data locally on your device, such as application state and preferences.
- Session Storage: Temporary storage that is cleared when you close your browser session.
- Web Beacons (Pixels): Small transparent images used to track email opens and website visits for analytics purposes.
6. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature. There is currently no industry standard for how websites should respond to DNT signals. We do not currently respond to DNT signals, but you can use our cookie preference controls to manage tracking.
7. Third-Party Cookies
Some third-party services integrated into our Service may set their own cookies. These cookies are governed by the privacy policies of those third parties. We do not have control over third-party cookies and recommend reviewing the privacy policies of any third-party services you interact with.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "Last Updated" date at the top of this page and notify you of material changes through our Service or by email.
9. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
NexusRMS Limited
Company Registration No. 16170889 (England and Wales)
Registered Address: The Gables, Westhope, Hereford, Herefordshire, HR4 8BL, United Kingdom
Email: [email protected]
Data Protection Officer: [email protected]
Questions about this document?
If you have any questions about this Cookie Policy, please contact us at [email protected]